To Our Valued Customers,
With the unprecedented challenges that we face in the coming weeks and months we feel it is important to communicate with you the steps we are taking to cope with and manage the coronavirus (COVID-19). Warren Trask will remain open, while following all federal, state and local mandates as well as guidelines set forth by the Center for Disease Control (CDC) and World Health Organization (WHO).
With the top priority being the health and well being of our employees and customers we have decided to lessen our exposure by reducing office staff, grounding our outside sales force and splitting our yard personnel into non overlapping shifts. The phone will operate as normal with the in office staff transferring calls to the person you wish to speak to. Leave a voicemail if busy, as transferred calls will not stack, and you will receive a return call. Your outside sales person is available by phone and will address any problem you may have.
The yard will operate 13-1/2 hours a day from 6:00 AM to 7:30 PM with a split shift. Full units will follow our normal delivery schedule, less than unit quantities will be executed on a first come basis and will be guaranteed to be delivered within a week. Please plan accordingly, our inside sales personnel will not have the ability to expedite less than unit orders. We will be available for pickup orders, please call ahead to insure your order is ready. We will set up a news thread on our website this week to keep you informed of any changing developments with the Warren Trask Company.
Please feel free to contact me with any questions or concerns you may have. We wish for you the best during these trying times. Please stay safe.
Sincerely,
Bernie
Bernie Nugent
Warren Trask Company
617-212-9577 Cell
bnugent@warrentraskcompany.com